Reasons Why I Hate My Local Post Office
Posted 25 March 2008 in Life, the Universe, and Everything by Catriona
The closest post office is something of a thorn in our sides.
Partly, this is because the owner seems to run it on a part-time basis. The first time we had to collect a parcel from there, we looked carefully at the collection ticket, which mentioned a 10 a.m. opening for a Saturday, and arrived almost on time. But the sign on the door said it opened at 11 a.m. And the owner himself didn’t turn up until almost noon.
When we taxed him, politely, with the discrepancy between the ticket and the door sign, he mentioned he’d only just bought the place and didn’t want to pay to have all the tickets reprinted.
If I’d known that was an option, I wouldn’t have bothered taking all those takeaway menus home when I worked at the Peking Village, and correcting the solitary typo in front of the television for three evenings. It would have been much easier to just correct people when they came to pay.
Partly, the irritation comes from the fact that we can’t actually figure out the post office’s system. Last time we had a problem with the arrival of a parcel, I rang to ask why some turned up on my doorstep and some had to be collected. The woman spoke a lot about couriers, registered mail, and parcels too big to fit into the letterbox, which I already knew about, but couldn’t explain why my mother’s inexplicable gollywog tea-cosy arrived on my doorstep even though it was a large box sent through the regular post.
I also blame the post office, perhaps unfairly, for the loss of my poor ex-Corolla; if they hadn’t been insisting on a signature for a Nintendo DS game small enough to fit in the mailbox, then my poor car wouldn’t have been parked in the driveway when the Commodore came through the fence.
But today was the last straw, when the owner completely failed to find a parcel that I’d been sent a ticket for. I have no idea why that happens, but it did involve spending twenty minutes waiting in a post office roughly the size of a shoebox, trying to get out of the way of people searching for pre-paid envelopes and occasionally interrupting the man behind the counter to correct his mispronunciation of the name of the (alleged) parcel.
Of course, I say “the last straw,” but, really, what can I do? He can be as lax, as random, and as unprepared as he likes, and we have no way of removing our service—unless we arrange for everything to be sent registered mail.
So we’re stuck with the local post office and its frustrating business practices. I’ll just make sure that I don’t park the car in the driveway before going to pick up any parcels, just in case the bad post-office karma continues.
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matt wrote at Mar 26, 03:55 am
Maybe you can write to the Australia Post ombudsman. Or do it the old fashioned way and get together a gang of heavies to rumble his shop.